Frequently Asked Questions

McDonough, GA. (30  mintues 𝐅𝐫𝐨𝐦  𝐀𝐭𝐥𝐚𝐧𝐭𝐚  Airport)

The exact location details are typically provided after booking an appointment due to the salon's policy of not accepting walk-ins. This ensures privacy and security for both the clientele and the establishment. ( Please don't be afraid if you see location as Covington GA the  internet  may not have updated to McDonough GA timely as of yet.)

*Micro Braidlocs  are  small individuals that while growing they will be maintained my interlocking. Over time the pattern will in most cases convert into natural looking locs. This method is faster than the interlocking method that is most popular and doesn't have a visible pattern.  If you get Micro Braidloc Extension the process will be the same but the extensions will blend with the extensions as the natural hair matures. During your braidloc journey, most people can't tell the difference unless you choose to explain. Braidloc with your natural hair are less expensive and Slippage is based on texture, length, and lifestyle. Braidloc Extension are the most expensive but you would have the least issue out of all the methods that are provided. Unless your hair is soft or short you leave the chair ready for styling.

*MicroLocs are also really small loccs parted into small individual sections that are interlocked instead of braiding or twisting. This gives you an instant locked look! Over time you will have to explain if they are or are not sisterlocks ;that is if you choose to explain. Slippage is based on texture, length, lifestyle and you ability to follow instruction given specifically for your hair texture and length.

*Micro TwistLocs are very small parts that are two-strand twisted and an addition step is taken to secure the locs with my method. With these Locs, you could experience extreme slippage if you have short or soft fine hair. Micro Twistloc Extensions will hold better than only getting your natural hair twisted if it is short or soft. Thicker textured hair get better results with their natural hair. If your hair is short or soft i recommend that you start with interlocking or braidloc extensions. (short hair meaning under 4 inches)

𝐖𝐡𝐚𝐭’𝐬 𝐭𝐡𝐞 𝐝𝐢𝐟𝐟𝐞𝐫𝐞𝐧𝐜𝐞 𝐢𝐧 𝐌𝐢𝐜𝐫𝐨𝐋𝐨𝐜𝐬 𝐚𝐧𝐝 𝐒𝐢𝐬𝐭𝐞𝐫𝐋𝐨𝐜𝐬(This was spelled the way it is for legal reasons)? Locticians/Stylists that didn't NEED to take the class to know how to do INTERLOCKING or get a versatile grid. Sisterlocs/Microlocs are INTERLOCKED! But, a person that didn't pay to take the sisterloc class can't market using the brand's name legally because it's trademarked. Therefore, we say MICROLOCS and also offer two additional methods to achieve small/tiny locs. 

ALL PAYMENTS ARE NON-REFUNDABLE

You shouldn’t be responsible for my emergency so I will refund you if I have one. I should not I be responsible for your Emergencies therefore your deposit is non-refundable if you have one.

Zelle Business NO PROCESSING FEE ADDED: ArdraLocs LLC 678-256-4902 

ApplePay NO PROCESSING FEE ADDED: 678-256-4902

CREDIT CARD PROCESSING FEE ADDED: PLEASE DO NOT MAKE A PAYMENT HERE UNTIL YOU HAVE COMPLETED A CONSULTATION WITH ARDRA; FUNDS WILL NOT BE REFUNDED.

KLARNA AND AFTERPAY ALONG WITH MANY OTHER PAYMENT METHODS ...

CLICK THE LINK BELOW TO USE CREDIT:

https://buy.stripe.com/dRm14g44nbOH20o57U6Ri0b

No refund unless Ardra cancels due to her personal reasons! 

Scheduling Fee/Class Payments are non-refundable and non-transferable for services and classes. If you cannot afford to lose your deposit if you have an emergency that is outside of the rescheduling policy and can’t make your appointment please do not schedule. So that you will be able to use this same "Scheduling Fee" if you need to reschedule the cancellation will need to take place 48 hours before your date and time for a retightening service and 14 days for an installation.  IF YOU HAVE AN INSTALLATION THAT REQUIRES TWO OR MORE DAYS YOU WILL NEED TO CANCEL 21 DAYS PRIOR TO YOUR APPOINTMENT DATE AND TIME. You will need to reschedule a date to receive service at the time of cancellation. 𝐓𝐡𝐞 𝐫𝐞𝐬𝐜𝐡𝐞𝐝𝐮𝐥𝐞d date 𝐡𝐚𝐬 𝐭𝐨 𝐛𝐞 𝐖𝐈𝐓𝐇𝐈𝐍 30 𝐃𝐀𝐘𝐒 𝐎𝐅 𝐓𝐇𝐄 𝐂𝐀𝐍𝐂𝐄𝐋𝐄𝐃 𝐀𝐏𝐏𝐎𝐈𝐍𝐓𝐌𝐄𝐍𝐓. 𝐈𝐅 𝐍𝐎𝐓𝐇𝐈𝐍𝐆 𝐈𝐒 𝐀𝐕𝐀𝐈𝐋𝐀𝐁𝐋𝐄 𝐀𝐓 𝐓𝐇𝐄 𝐓𝐈𝐌𝐄 𝐎𝐅 RESCHEDULING, 𝐊𝐄𝐄𝐏 𝐘𝐎𝐔𝐑 𝐀𝐏𝐏𝐎𝐈𝐍𝐓𝐌𝐄𝐍𝐓 OR YOU WILL NOT BE ABLE TO USE THIS FEE TOWARDS THE NEXT SERVICE.  You will ONLY BE ALLOWED TO USE THIS FEE ONE TIME TO RESCHEDULE. Clients that schedule during a “SPECIAL “will not be able to use your FEE to reschedule.   Clients that use ArdraPay Later you revoke the right to reschedule.

• 𝐎𝐯𝐞𝐫 𝐩𝐚𝐲𝐦𝐞𝐧𝐭 is when you are paying more than the required deposit. These are 𝐭𝐡𝐞 𝐨𝐧𝐥𝐲 𝐟𝐮𝐧𝐝𝐬 that will be 𝐫𝐞𝐟𝐮𝐧𝐝𝐞𝐝 other than Ardra canceling. Ex. If your service is $1,500 and your required scheduling fee is $750 but you want to pay the full balance. Only $750 will be refunded "if" you cancel based on the cancellation policy above. 

 When you secure your appointment with a non-refundable deposit. You are keeping someone else from getting that date because you want it. If you don’t come and another person that could have paid more than you couldn’t schedule because of you. That’s a day that I would not have made any money UNLESS ALL DEPOSITS ARE NON-REFUNDABLE!

This also eliminates indecisive people..

On Average: 

• BraidLocs and TwistLocs Establishments on natural hair

3“ 𝒕𝒐 10 estimated 10-16 hours

12“ 𝒕𝒐 16” estimated 2 days (10-12 hours per day)

• Microlocs (Interlocking)

4“-9“ estimated 10-16 hours (over 10“ will be split into two days )

Extensions 

• Twistlocs standard size 8“-9" estimated 12-16 hours (10“-14“ 2 Days)
• Braidlocs standard size 9“ 𝒃𝒐𝒃 𝒐𝒏𝒆 𝒅𝒂𝒚 12-16 hours. (For 10”—14”estimated 2-3 days duration 12-16 hours each day details make all the difference)

Retightening Service:

The time will be based on the size of your head, if you have a tender scalp, if your hair marries a lot, the number of Locs, and the amount of slippage that you have. 

If your hair is fine  please expect your natural locs to fill in fuller then you may have ever experienced when they mature. But, your locs will not make your hair full like you have had thick hair all of your life. If you are getting extensions on fine hair I will not add an unhealthy amount of extension to give you an illusion of fullness knowing that over time the extension will break your hair during retightening services. Once your locs mature you will be in awe of the results. Adding extension will add volume, length, and shape.

 If your hair is full then you should expect fullness when you leave the chair maybe a little fuller than you are use to when your locs mature. Adding extension will add a little volume, length, and shape.

If your hair is thick please expect thick full locs when you leave the chair. The volume will decrease when the locs start to mature. But, your locs will alway remain full! Adding extension will not make your hair thicker because I will not add enough to make them thicker. More than likely extensions will be added for length and shape.

A consultation is needed so that I can tell you what to expect specifically for your hair texture based on your desired service.

Please arrive with your hair freshly shampooed within the last 24 hours with a clarifying shampoo. Your hair needs to be COMPLETELY DRY . Allow your hair to air dry, DO NOT BLOW DRY or CONDITION , put your hair into four braids and make sure your hair is 𝑭𝑹𝑬𝑬 𝑭𝑹𝑶𝑴 𝑨𝑳𝑳 products. Shampoo service is NOT available.

COLORING NEED TO BE DONE 1 month before install. Coloring your hair CAN change your results. You will not be able to color again for 1 year.

If you color, relax or break your hair off prior to your service and can't keep your original date please read the cancellation policy.

How to take care of your locs.

• Braid and band your hair BEFORE shampooing. YouTube Braiding and Branding  DO NOT CONDITION YOUR HAIR !
• Don’t scratch your scalp with your nails, use the palm of your fingers. 
• Shampoo only once, one time before RETie with Sauve Clarifying Shampoo. If you need to use medicated shampoo due to a scalp condition. Apply it to your scalp as if you are greasing your scalp and allow it to sit for 15/20 minutes then rinse and then do your normal shampooing with Sauve. UNLESS I GAVE YOU DIFFERENT INSTRUCTIONS! (These are general rules please make sure that you follow the rules given to you directly based your service.)

No Call No Show:  Clients will no longer be put on the block list. You will have lost your DEPOSIT. 

Day of service You forgot about the appointment:  Your deposit covers the date(s) you missed ONLY. You will not be allowed to use the deposit for the date forgotten and transfer it to a new date. Please read cancellation policy.

You will be required to pay a NEW DEPOSIT FOR A NEW DATE if you still desire service.

• Tru by Hilton McDonough, 251 Avalon Ct, McDonough, GA 30253
• Comfort Suites McDonough Atlanta South, 64 Highway 81 W. at Exit 218, McDonough, GA 30253
• Country Inn & Suites By Radisson, McDonough, GA, 115 E Greenwood Rd, McDonough, GA 30253

Your hair and scalp will be evaluated a recommendation of sizing and service installation method will be given.  Along with several visual examples and a  lengthy consultation will have taken place prior to you paying your non-refundable the scheduling fee. You will have finalized your decisions on loc size and installation method prior to making a payment. If at the time of completion, you regret your decision on parting/size and install method. You will be responsible and charged for any requested adjustments. You will have two options: 1. Pay to get a new install with a discount. 2. Get the crown area of your hair redone for a fuller look also at a discounted price. 

FYI: Typically this happen to clients that want to pay the lesser price so they choose the standard size locs when they really want the smaller locs end results once their locs mature. Please make sure during consultation you send me pictures of what you are wanting your locs to look like in 2-3 years.

𝐈𝐟 𝐀𝐫𝐝𝐫𝐚 𝐂𝐚𝐧𝐜𝐞𝐥-You will be given the options to receive a instant full refund. You can use the same FEE to reschedule and I’ll take you on one of my off days.  

𝐈𝐟 𝐈 𝐜𝐚𝐧𝐜𝐞𝐥 𝐛𝐞𝐜𝐚𝐮𝐬𝐞 𝐨𝐟 𝐘𝐎𝐔𝐑 𝐛𝐞𝐡𝐚𝐯𝐢𝐨𝐫 𝐲𝐨𝐮 𝐰𝐢𝐥𝐥 𝐧𝐨𝐭 𝐛𝐞 𝐫𝐞𝐟𝐮𝐧𝐝𝐞𝐝. Ex. 1. Verbal Abuse 2. Wasting time being indecisive at appointment w/ attitude. 3. Your non-emergency behavior prolonging  your service.

𝐈𝐟 𝐘𝐨𝐮 𝐜𝐚𝐧𝐜𝐞𝐥: You lose your FEE and if you want to schedule a new  appointment a new scheduling fee will be required for the new appointment.

How does ArdraPay Later work?  (For Installations or Classes ONLY)

ArdraPay Later (which is like AfterPay) allows you to split your service amount into 4 payments with an 10% fee added to the cost of service without using your credit. All payments will be non-refundable and non-transferable. Using ArdraPay Later revokes your eligibility to reschedule. Each payment will have to be paid on the scheduled payment dates or before not after.  Not making payments on time will cost you $50 per day that the payment has not been paid with the original scheduled payment. You will not be able to skip payments and catch up on another due date. Your appointment will be cancelled if the late payment and accumulated fees have not been paid 7 days before the next due date. If your service has not been paid in full before your service date your appointment will be cancelled . You will lose all payments made and if you want to schedule again the previous funds will NOT go toward the new scheduled date. If there has been a price change at the time of the new scheduled date you will be required to pay the new price.

Example Only(unless this is your quote): 

Service Cost: $2,300

ArdraPay Fee: $230 (10% of $2,300)

Total Cost: $2,530

Four payments of $632.5 will be due every two weeks on or before the scheduled dates.

By sending your payments you are stating that you fully understand, accept, and agree with ArdraLocs Policy. The only way you will receive a refund is if Ardra cancels.No other Excuse will be acceptable for a refund.

Payment Options:

Zelle (Select Business): ArdraLocs LLC 678-256-4902

Apple Pay 678-256-4902   

Your quote is good for 7 days. This only means that AFTER the 7th days IF there is a service price change and you haven’t scheduled with a deposit. You will pay the new price of the requested service.  Your hair will be measured once you arrive for service. This is the time your price will be finalized. 

Why: Because if you measured 10” in January and your appointment is in April your hair will have grown and require more work and time. 𝐔𝐬𝐞 𝐭𝐡𝐞 𝐜𝐡𝐚𝐫𝐭 above 𝐟𝐨𝐫 𝐩𝐫𝐢𝐜𝐞𝐬.

YOU WILL ONLY BE REQUIRED TO WEAR A MASK IF YOU ARE COUGHING ,SNEEZING AND OR HAVE A RUNNY NOSE! Please have a mask available to be prepared if you start sneezing, coughing or get a runny nose while being serviced. YOU MOUTH AND NOSE MUST REMAIN COVERED UNLESS EATING, ME ASKING YOU REPEATEDLY TO COVER YOUR NOSE AND MOUTH WILL RESULT IN APPOINTMENT CANCELLATION.

If we have to shelter-in-place/ due to bad weather  your appointment will be rescheduled, not refunded.

REMAINING BALANCE WILL BE DUE 15 days before your class date payable via Zelle(Business not Personal): ArdraLocs LLC (678)256-4902, Apple Pay (678)256-4902 or select the credit option in the payment method area above.

THE REMAINING BALANCE IS TO BE PAID Before establishment starts.

💰Please make sure your funds are in order prior to arrival. Service will not start until your balance is paid in full.  Ex: If your Zelle sending limit is $500 and you owe $1,000 please contact Zelle prior to arrival so that I can start on time. 

The payment secures your appointment date and time. This also eliminated clients scheduling that know they are not serious about receiving service. This scheduling deposit payment DOES go towards your service.

60 Days from the date of service.
What this means is that on the day that you receive service and your service has been completed. You might have paid an amount that leaves you with a credit. You may decide that you want this credit to go towards your next service but you aren’t ready to schedule at the end of your service. You will have 60 days from that date to schedule.

I use natural kinky human hair for loc extensions please don't expect it to respond like loose natural wavy hair. This hair will respond like natural 4c hair.  It can be colored and rolled on rollers. You will be responsible for loosening the extensions. It is recommended to leave the hair alone so that it can start to mature with your hair. When it is freshly installed I recommend that you handle the hair as less as possible. Your hair texture, length, and home maintenance will determine the amount of slippage that you will experience. Ardra/ArdraLocs LLC will not be held responsible if you have an allergic reaction to extensions.

There are only a few things that happen with locs. I will assume that you have done your research prior to wanting to make such an expensive investment. Please don't take all of the information that you have consumed to mean that the information is for your texture, length and lifestyle.  For example when locs have been oversaturated before you receive permission. Your locs will slip/come loose and you might think that it is new growth. If you have extension and do this your locs will slide even after they have been installed with a braid.  Your natural hair will start to stick out of the side of the extensions and possibly swell (My locs don't swell because of the technique I use to lock them during an install). If you follow instructions 100% of the time you will not have these problems excessively but, slippage is normal. This can happen months after an install if you are following everyone else's instructions for a service that they did not install for you. The insinuation of blaming me will instantly end our business relationship. Two of my locs have extensions and I have bleached and abused them and they are still here  and healthy. One thing I do for sure is, my job. This only happens to clients that don't follow instruction well, listen to YouTube advice instead of mine. Thinking, "Well,I'm just gone do a little this or that" can cost you a new install! Another example is puffy roots with short hair around the loc tells me that  either the hair was already broken in that area or that you have been scratching with your nails which pulls hair from the loc and  thins it. Be very careful of this during the summer when it's hot; I fail at this every summer.

If you want to change the color of your extensions after it has been ordered. There will be a $300 change fee. If your hair has not been ordered there will be NO FEE. Hair extensions are  99% of the time ordered within 10 minutes of your deposit being paid.